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Can you be trusted?

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People size you up in seconds, but what exactly are they evaluating? Harvard Business School professor Amy Cuddy has been studying first...

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Two Ways To Have Your Customers Work For You

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One of my favorite sayings when it comes to customer service is this: “The best customer service companies are the best storytelling...

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Savor the little things

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“The obstacle is the way” – Ryan Holiday Wow!!! Seriously, I can’t believe that this year is almost done. Feels like I’m just getting into...

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Reasons to be thankful you’re a small business

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This Thanksgiving, we can be thankful for a Goldilocks economy, which includes rising stocks, low unemployment and the most critical...

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You can make the best of the situation.

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“Things turn out best for the people who make the best of the way things turn out.” – John Wooden Years ago, as many of you already know,...

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Is providing the best enough to be successful?

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There is more to success than delivering an excellent service or providing a quality product. You may provide the best home improvement...

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